After fresh clone, Application technical team used to report that ‘Function not available to this responsibility’ error when they are trying to access custom form.

CAUSE:  Missing the entry of CUSTOM_TOP in default.env file


1. Login to APPLMGR user to application Linux server
[applmgr@EBSTEST]$ sudo su – applmgr

2. Go to $INST_TOP/ora/10.1.2/forms/server directory
[applmgr@EBSTEST]$ cd $INST_TOP/ora/10.1.2/forms/server

3. Add the missing CUSTOM_TOP entry to default.env

4. Restart the middle tier services.

5. Retest the issue.